Managers have incredible influence. Their strengths can empower and energize the people
who work for them. And of course their limitations can trickle down to create frustration,
confusion, or even paralysis for those they manage. This program gives managers a safe,
fun way to understand the strengths and challenges that they bring to the table. They gain
a greater appreciation for the impact that their behavior has on others, and they discover
how others may respond to their style. The goal of this program is to learn how to leverage
their management strengths, enabling both managers and their employees to be more effective.

LEARNING OBJECTIVES
In idXready? Frontline Management: Leveraging the Strengths of Your Style, participants will:

• Learn four different approaches to management
• Discover their unique strengths and challenges as managers
• Recognize how they manage when:
  • Communicating
  • Delegating
  • Directing people
  • Developing people
  • Decision-making
  • Managing time
  • Problem-solving
  • Motivating others
• Identify different responses to their management strengths and understand how strengths can be overused
• Create individual action plans based on their unique management strengths and challenges to aid them in managing productively and effectively

SUGGESTED AUDIENCE
Individuals who are in a supervisory role or first-level management. These individuals manage frontline employees, and perhaps an assistant manager.

PROGRAM LENGTH
Approximately 3½ - 4 ½ hours. Breaks are not included in this time.

LEARNING MODEL USED
DiSC^®

E-BROCHURES
Receive personalized idXready: Frontline Management: Leveraging the Strengths of Your Style e-brochure to promote your program to your clients; or, when used in-house, to send out info to employees.

See sample videos, PowerPoint, Handouts, and more HERE! (opens in new window)

SYSTEM REQUIREMENTS

For Windows

• Microsoft Office 2003 with Power Point 2003
• Microsoft Windows 2000 (Service Pack 3 +) or Windows XP (Recommended)
• Adobe Acrobat Reader 7 or higher (free at www.adobe.com)
• Adobe Flash Player 9 or higher (free at www.adobe.com)
• USB Ports (USB 2 recommended)
• 512 MB of memory (Minimum)

For Macs

• Mac OS 9 or higher
• PowerPoint 2004
• Adobe Acrobat Reader 7 or higher (free at www.adobe.com)
• Adobe Flash Player 9 or higher (free at www.adobe.com)